The software team at Sephra Corp. has designed a new product that will reduce the time to detect errors by 50 percent. In an internal report, the head of the team explains the difference between the new software and the existing software as follows: "A new software for error detection has been developed. Although the previous error detection software was effective, it was not user-friendly. In contrast, the new software is simple and does not require training." In this scenario, which of the following coherence techniques are used in the body of the report?
a. Contrast connectors
b. Cause-and-effect connectors
c. Similarity connectors
d. Time connectors
In the provided excerpt from the internal report, the coherence technique used is:
a. Contrast connectors
The head of the team contrasts the previous error detection software with the new software by highlighting the differences in effectiveness and user-friendliness. Phrases like "Although the previous error detection software was effective, it was not user-friendly. In contrast, the new software is simple and does not require training" indicate a clear contrast between the two products.